Privacy Policy

Last modified: 30 October 2016

There are different ways that you can use our services to search for and share information, to communicate with other people or to create new video content. When you share information with us, for example by creating a Mobytap Account, we can make these services even better to help you record relevant video reviews, search results and to help you connect with other review platforms or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

We've tried to keep it as simple as possible, but if you're not familiar with terms, such as cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Mobytap, so whether you are new to Mobytap, please do take the time to get to know our practices and if you have any questions, contact us at info@mobytap.com.

We collect information to provide better services to all of our users from figuring out basic stuff like which language you speak, to more complex things like which ads you'll find most useful, the people who matter most to you online, or which Mobytap videos you might like.

We collect information in the following ways:

Information we collect when you are signed in to Mobytap, in addition to information we obtain about you from partners, may be associated with your Mobytap Account. When information is associated with your Mobytap Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Mobytap Account contact us at support@mobytap.com.

How we use information that we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones and to protect Mobytap and our users. We also use this information to offer you tailored content giving you better search results for business and companies you are leaving video reviews for.

We may use the name that you provide for your Mobytap Profile across all of the services we offer that require a Mobytap Account.

When you contact Mobytap, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this is Google Analytics. For example, by saving your language preferences, we’ll be able to have our service appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

Information that you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google, and Bing. Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so free of charge, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information that we share

We do not share personal information with companies, organisations and individuals outside of Mobytap unless one of the following circumstances applies:

We may share non-personally identifiable information publicly and with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. If Mobytap is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Mobytap and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Mobytap and its affiliates, including services Mobytap provides on Apple devices, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Mobytap services or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our services and that may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent.

We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Mobytap reserves the right to block the access to your profile and/or delete your profile, if the profile or the content of your profile on the iPhone app in our assessment is discriminating, racist, sexually oriented, unethical, threatening, offensive, harassing or in other ways violates the legislation, third party rights or the purpose of the Mobytap app. If we block the use of your profile, you shall be informed hereon, as well as on the reason for blocking the access, by email to the address you have stated in your profile.

In case of inquiries regarding Mobytap's privacy policy, our processing of personal data, correction of data or your relations to us in general, you are welcome to contact Mobytap on the following address:

Mobytap Ltd
Ingenuity Centre
The University Of Nottingham
Innovation Park Triumph Road
Nottingham
England
NG7 2TU

Company number 10252114
telephone: 0115 882 1003
email: support@mobytap.com.

October 2016